Privacy Policy

1. Introduction

Just Flow It ("we", "our" or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our AI-assisted process diagram creation platform. By using our services, you agree to the practices described in this policy. We recommend reading this document in full.

2. Information We Collect

2.1 Information you provide

• Registration data: name, email address
• Profile information: profile photo (optional)
• Content created: process diagrams and data related to your projects
• Communications: messages sent to our support or through the platform

2.2 Automatically collected information

• Usage data: how you interact with our platform
• Device information: browser type, operating system
• Log data: IP address, pages visited, date and time of access
• Cookies and similar technologies: to improve your experience

2.3 Payment information

Payments are processed by our partner Stripe. We do not store complete credit card data on our servers. Stripe is PCI-DSS Level 1 certified, the highest level of certification available.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Personalize your platform experience
• Send important communications about your account or changes to our services
• Provide customer support
• Detect, prevent, and resolve technical or security issues
• Comply with legal obligations
• Improve our artificial intelligence algorithms for diagram generation

4. Information Sharing

We do not sell your personal information. We may share data with:

• Service providers: companies that assist us in operating the platform (hosting, payment processing, data analytics)
• Organization members: when you use team collaboration features
• Legal authorities: when required by law or to protect our rights
• Business partners: in case of merger, acquisition, or asset sale, with prior notification

5. Cookies and Similar Technologies

We use cookies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze platform usage for improvements
• Ensure the security of your account

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality.

6. Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Data encryption in transit (HTTPS/TLS)
• Secure storage with controlled access
• Secure authentication
• Continuous security monitoring

Despite our efforts, no method of internet transmission is 100% secure. We recommend that you also take precautions to protect your access credentials.

7. Your Rights

In accordance with applicable law, you have the right to:

• Access: request a copy of the information we have about you
• Correct: update or correct inaccurate information
• Delete: request the deletion of your personal data
• Portability: receive your data in a structured, machine-readable format
• Withdraw consent: when processing is based on consent
• Object: to processing in certain circumstances

To exercise these rights, contact us through the channels indicated in the Contact section.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we remove your personal information from our active systems, except when retention is necessary for legal, tax, or audit purposes.

9. International Data Transfer

Your data may be transferred and stored on servers located outside your country of residence. When this occurs, we take measures to ensure that your data receives an adequate level of protection as required by applicable law.

10. Minors

Our services are not directed to minors under 18 years of age. We do not intentionally collect information from minors. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through a notice on our platform or by email. The date of the last update will always be indicated at the beginning of this document.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us: